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How to Cancel Netflix Canada: Easy Steps to Unsubscribe Today

Welcome to our guide on canceling your Netflix Canada subscription. If you’re considering ending your Netflix membership, we’ve got you covered. In this article, we’ll walk you through the process step-by-step, and discuss the reasons why you may want to cancel. Whether you’re looking to quit Netflix Canada for good or just need a break, we’ll provide you with all the information you need to make an informed decision. Let’s get started on how to cancel Netflix Canada today!

Why Cancel Netflix Canada?

There are various reasons why someone might want to end their Netflix Canada membership. One common factor is the cost, as streaming services can add up quickly. If you find yourself no longer utilizing your Netflix Canada subscription enough to justify the monthly fee, ending it can be a wise financial decision.

Another reason is a lack of interest in the content available on the platform. Everyone’s preferences differ, and if you find yourself consistently scrolling through Netflix Canada without finding anything that catches your eye, it may be time to quit the service.

Alternatively, you may be switching to other streaming platforms or cable services that offer the same or different content you enjoy. In this case, ending your Netflix Canada membership can free up some funds and eliminate any redundancy in your media consumption.

Understanding your Netflix Canada Subscription

Before canceling your Netflix Canada subscription, it’s essential to understand the details of your account. Netflix offers three different membership options: Basic, Standard, and Premium. Each plan has its own price and features, such as the number of screens you can use to stream simultaneously and video quality.

To determine which plan you are currently subscribed to, log in to your Netflix account and click on the “Account” tab. Under the “Plan Details” section, you will see the current plan you are subscribed to, along with its features and billing cycle.

It’s crucial to know that Netflix bills its members monthly and does not offer refunds for partial months. If you decide to cancel your subscription, your account will remain active until the end of your billing cycle.

How to Cancel Netflix Canada Online

If you’re ready to cancel your Netflix Canada subscription and prefer the convenience of doing it online, follow these simple steps:

  1. Log in to your Netflix account on the official website.
  2. Click on your profile icon located at the top right-hand corner of the screen.
  3. Select “Account” from the dropdown menu.
  4. Scroll down to the “Membership & Billing” section and click on “Cancel Membership” next to the “Update” button.
  5. Follow the on-screen instructions to confirm the cancellation.

After completing these steps, your Netflix Canada account will no longer be active, and your billing will stop.

Note: If you have a Netflix gift card or promotional offer, you may need to cancel your account through customer service to avoid any charges.

Cancelling Netflix Canada via Customer Support

If you prefer to cancel your Netflix Canada subscription via customer support, there are a few ways to do so. One option is to call Netflix Canada’s customer support hotline at 1-866-579-7172. You’ll need to provide your account information and answer some security questions to authenticate your identity.

Another option is to use the Netflix Canada live chat feature on their website. This option allows you to communicate with a customer support representative in real-time. Simply navigate to the “Contact Us” page on the Netflix Canada website and select the “Start Live Chat” button to begin.

Regardless of the method you choose, be sure to have your account information and payment details ready when reaching out to customer support for cancellation.

Canceling Netflix Canada via Customer Support

If you choose to cancel your Netflix Canada subscription via customer support, here are a few steps to follow:

  1. Call or chat with Netflix Canada’s customer support team
  2. Provide your account information and answer security questions to authenticate your identity
  3. Inform the representative that you would like to cancel your subscription
  4. Confirm any final details or fees regarding the cancellation
  5. Receive confirmation of the cancellation via email

Canceling via customer support may be a good option if you have any issues or questions regarding your account, or if you prefer a more personal approach to cancellation.

Managing Your Streaming Subscriptions

Keeping track of multiple streaming subscriptions can be overwhelming and costly. By effectively managing your subscriptions, you can save money and avoid unnecessary charges. Here are some tips to help you manage your streaming services:

  • Create a list of all the subscriptions you have, including the cost and billing cycle.
  • Regularly review your list to assess which subscriptions you are using and which ones you can cancel.
  • Consider prioritizing essential subscriptions, such as internet and phone services, over entertainment subscriptions.
  • Take advantage of free trials to test out new services before committing to a long-term subscription.
  • Set reminders to cancel subscriptions before the end of free trials or billing cycles to avoid unnecessary charges.

By following these tips, you can effectively manage your streaming subscriptions and avoid unnecessary costs.

Exploring Alternatives to Netflix Canada

If you’re considering canceling your Netflix Canada subscription, you may be wondering what other options are available. Luckily, there are plenty of alternative streaming platforms to choose from in Canada.

Amazon Prime Video

Amazon Prime Video is a popular streaming service that comes bundled with an Amazon Prime membership. You’ll have access to a wide range of TV shows, movies, and Amazon Originals, as well as free two-day shipping on eligible items from Amazon.


Disney+ is a newer streaming platform that offers a range of content from across the Disney universe, including movies and TV shows from Disney, Pixar, Marvel, and Star Wars.


Crave is a Canadian streaming platform that offers a variety of TV shows and movies, including exclusive content from HBO and Showtime. Crave also offers add-on channels for an additional fee.

These are just a few of the many streaming platforms available in Canada. It’s worth exploring your options to find the platform that best meets your needs and interests.

Pause Your Netflix Canada Subscription

If you’re not ready to cancel your Netflix Canada subscription completely, but need a break from the service, you can choose to pause your subscription instead. Keep in mind that you will not have access to Netflix content during the pause period.

To pause your subscription, follow these steps:

  1. Log in to your Netflix Canada account.
  2. Click on your profile icon in the top right corner and select “Account” from the dropdown menu.
  3. Under the “Membership & Billing” section, click on “Cancel Membership.”
  4. On the next page, select “Pause Membership” instead of “Finish Cancellation.”
  5. Choose the length of time you want to pause your subscription, either one, two, or three months.
  6. Click “Confirm” to activate the pause option.

During the pause period, you will not be charged for your Netflix Canada subscription. Your account will automatically reactivate after the pause period is over, and you will resume being charged for your membership. However, if you change your mind before the pause period ends, you can lift the pause at any time to resume your subscription immediately.

Rejoining Netflix Canada

Want to join Netflix Canada again after canceling? No worries, reactivating your subscription is easy. Simply log in to your Netflix account and follow the steps to sign up for a new membership. If you previously canceled your membership, you will need to reactivate it within 10 months to maintain access to your viewing history and preferences.

If you are experiencing any issues reactivating your membership, reach out to Netflix Canada customer support for assistance.

Reviewing Netflix Canada’s Cancellation Policy

Before canceling your Netflix Canada subscription, it is important to understand the company’s cancellation policy. Netflix allows you to cancel your subscription at any time, but it is essential to note that you will not receive a refund for any unused portion of your subscription.

If you decide to cancel in the middle of your billing cycle, you will still be able to access the Netflix service until the end of that cycle. Upon cancellation, your service will end when your current billing period is over.

If you are on a Netflix gift card subscription, your account will close at the end of your current billing cycle. However, if you have an outstanding balance on your account, Netflix will continue to charge that balance to your gift card until it is depleted.

If you cancel your subscription but decide to rejoin at a later date, you will have to sign up for a new account and start a new billing cycle.

Managing Your Account Settings

Once you’ve decided to cancel your Netflix Canada subscription, you may also want to modify your account settings. This can include updating your personal information, changing payment details, and adjusting your subscription preferences.

To access your account settings, simply log in to your Netflix Canada account and navigate to your profile. From there, click on “Account” to view your account information and settings.

Here, you can update your email address, password, and payment information. You can also view your current subscription plan and make changes to your billing details, such as updating your credit card number or billing address.

In addition, you can manage your viewing activity, customize your profiles, and set preferences for language, subtitles, and playback settings.

It’s important to keep your account settings up-to-date and secure, especially if you are managing multiple streaming subscriptions. This can help prevent unauthorized access and ensure you are only paying for the services you want and need.


Managing your streaming subscriptions is an important aspect of personal finance that can help you save money in the long run. Canceling your Netflix Canada subscription may seem like a daunting task, but with the right information, it can be a simple process.

We have provided you with step-by-step instructions on how to cancel your Netflix Canada subscription online or via customer support. Additionally, we discussed alternative options such as pausing your subscription or exploring other streaming platforms available in Canada.

Don’t forget to review Netflix Canada’s cancellation policy and manage your account settings to ensure you have the most up-to-date information and preferences. By following these tips, you can make informed decisions and take control of your streaming subscriptions.

Thank you for reading, and we hope this guide has been helpful in assisting you with canceling your Netflix Canada subscription. Happy streaming!

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